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If you experience technical difficulties with a particular product, consult Documentations and Manuals for more information. Customers with an active maintenance plan may utilize the following resources for further technical support:
SMART RESTART™
Knowledge Base
Offers solutions to frequently asked questions. Available 24/7.
Download Software & Software Updates
Download the latest software packages and updates. Available 24/7.
Remote Execute Scripts for Windows 2000/XP
Via the CCC, you can now execute any batch file or install to connected CornerStone Clients. This means that you can access and run OS /AV updates or even install new applications as needed. Remote Execute can also be scheduled to completely automate your updates and installs after hours! 24/7.
On-Line Support
Address your issue by submitting a trouble ticket. Your ticket will be reviewed and answered by a technical support representative ASAP (usually by the end of the next business day). Available 24/7.
Live Support You can access most common problems and solutions on this website via the previously listed support options. If you don't see a solution to the problem you are experiencing, call toll free at (888) 265-6055. If a technician is not available to answer your call, please leave a voice message. A technician will return your request ASAP (usually by the end of the next business day). Please be advised that our technicians will assume that you have tried other support options upon answering. Available Weekdays from 8:00AM to 6:00PM (Central Time).
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